The ROI on Educating Your Teams
Date & Time
Wednesday, May 8, 2024, 2:20 PM - 2:50 PM
Marshall Tilden III

Wine Enthusiast is a Certified B Corporation with a mission to make wine approachable for all and welcome everyone to the wine lifestyle. In this closing session, Wine Enthusiast’s Chief Revenue and Education Officer will share key insights on how educating your tasting room team, understanding proper wine storage, and elevating customer service leads to success. Learn how educated tasting room operators deepen the curiosity of first-time visitors and boost the guest experience for return patrons.

Location Name
Show Floor Stage (Hall 3)
Full Address
Reno-Sparks Convention Center
4590 S Virginia St
Reno, NV 89502
United States
Session Evaluation
Learning Objectives
1. Understand the importance of educating tasting room teams in enhancing the guest experience.
2. Learn strategies for proper wine storage and its significance in maintaining wine quality and customer satisfaction in a tasting room environment.
3. Develop skills to elevate customer service standards within a tasting room setting.