Join Trinchero Family Estates for an exclusive look into Italian hospitality training in Food & Wine.  We’ll speak with leaders in hospitality from the ‘mundo vecchio’ and learn key secrets from the following leaders in Hospitality:

• Federico Ceretto CEO of Ceretto (https://ceretto.com/), family’s four winemaking estates, two boutique lodging facilities & two award-winning dining establishments located within the Langhe region of Piemonte.
• Marta Cotarella, President of Intrecci (https://www.intreccialtaformazione.com/), the Famiglia Cotarella’s award-winning front-of-house hospitality school located just outside of Tuscany.

Learning outcomes:

• How food and wine is paired effectively at a 3 Michelin star restaurant.
• How to provide a truly VIP customer experience when tasting wine at the wine bar, dining in the restaurant and when lodging, 365 days a year.
• What it takes to teach the ‘best practices’ in front-of-house hospitality -  from service, to the study of wine, cocktail making and creating the perfect food & wine menu – learn how to create the perfect customer experience one will never forget.
• How to set-up and maintain the perfect customer experience virtually. Tips to remember when managing VIPs customers at more than one location.